MAKING A PAYMENT

For your convenience, secure payments for fees and account balances will be charged through Ivy Pay.  Ivy Pay has a few benefits:

• The service is secure and compliant with HIPAA standards for client confidentiality
• Your credit card information is stored with Ivy Pay, not in our files or other records; We do not have access to your stored credit card information
• You would be able to review past charges and payments in a text message thread

The service works simply:

1. You provide a phone number, which we enter into the provider’s Ivy Pay app along with a charge for the session fee
2. Ivy Pay texts you a secure link leading to a page where you enter your credit card information and approve the first charge
3. After future sessions, we use Ivy Pay to charge the stored card after each completed session; the app sends you a text informing you that we’ve done so

You will only be asked to enter your credit card information once (unless you need or wish to change the card), and you do not need to download an app or regularly interact with Ivy Pay.